Returns & Exchanges

At Fenton & Fenton, we want you to love your purchase; if an item isn't quite right, we offer a flexible return policy for most homewares and furniture within 14 days of delivery. Please note that custom orders and final sale items are generally excluded from change-of-mind returns.

Return Process

• 1.
  Contact Support

  Email our customer care team within 14 days of receiving your order to request a Return Authorization (RA) number.

• 2.
  Pack Securely

  Ensure the item is in its original, unused condition and securely packed in its original packaging to prevent damage during transit.

• 3.
  Ship the Item

  Affix your RA number to the outside of the box and ship the package back to our warehouse using a trackable courier service.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned goods, we will issue a refund to your original payment method or provide a store credit, minus any shipping costs.